Warranty Details

Having a problem with your purchase? All products we sell come with manufacturer’s warranties. Please consult the individual product packaging and documentation regarding warranty periods as they vary at different lengths.

Many of our products come with In-home Warranty, such as the majority of our ceiling fans and bathroom heater systems. In-home warranty means in the unfortunate event that you find a fault in the product after it has been installed by a licensed electrician, the manufacturer will arrange for a service agent to repair, replace, and re-install the product for you. This will save you the additional costs of hiring an electrician for re-installation.

Please note that ALL ELECTRICAL WORK MUST BE PERFORMED BY A LICENSED ELECTRICIAN, with the exception of DIY (Do-It-Yourself) products. Failure to do so will effectively void the manufacturer’s warranty. In addition any repair work or modification of the product without the approval of JD Lighting or the manufacturer will also void your warranty. The manufacturer’s warranty does not cover incorrect installation, normal wear or aging, damage through incorrect use or power surges.

Here you can find a list of information from the manufacturers for all your warranty queries.

Recall Notices


Atlas Fans

- Warranty Procedures and Contact Information

Atom Lighting

- Contact Information

Brilliant Lighting

- Warranty Information
- Warranty Repair Form

Cougar Lighting

- Contact Information

Crompton Lighting

- Contact Information

Eglo Lighting Australia

- Warranty and Returns Policy
- Contact Information


- Contact Information

Hermosa Lighting

- Contact Information

Hunter Fans

- Warranty Procedures and Contact Information

Hunter Pacific International

- Frequently Asked Questions
- Warranty Information

IXL – Sampford IXL

- Customer Service Contacts

Martec Australia

- Contact Information


- Mercator Frequently Asked Questions
- Mercator Warranty Claim Form

MyFan – Fanimation – Emerson

- Warranty Support

Telbix Australia

- Contact Information


- Warranty Information
- Warranty Claim Form